Contact

Questions, bug reports, feedback and privacy requests about Dino Munch.

▶ Back to the game

Everything about Dino Munch is handled by email. There is no support portal, no ticket system and no account to sign in to — you write to us and a person reads it.

What to write about

Pick whichever applies. If your message covers more than one thing, one email is fine.

What to include in a bug report

Five minutes of detail usually saves several rounds of email. Please tell us:

• The device. For example: iPhone, iPad, Android phone, Android tablet, Windows laptop or desktop, Mac, Chromebook. (Smart TVs are also supported.)
• The browser or app version — for example, Safari on iOS, Chrome on Android, or the browser built into your device.
• Which screen it happened on — the main menu, the how-to-play screen, a timed session, the end-of-session quiz, or one of the information pages.
• What you did and what happened instead, in your own words.
• The controls you were using: touch, the on-screen buttons, a keyboard, or a gamepad.
• A rough time of day. We cannot recover error logs from your device, so we work from what you describe.

We cannot send you a log file from the game: it has no server and stores no diagnostics on your device.

Requests about your data

Access requests, correction requests and deletion requests are handled by email too. Write to hello@tomorrowly.co.za with the subject [Dino Munch] Privacy request and tell us which browser and device you used.

You should know before you write that there is very little to hand over. Dino Munch has no accounts, so there is no profile, no username and no server-side record of you. The only data that exists is the high score, your settings and your analytics choice, and all three are stored in your own browser using localStorage. The quickest way to remove them is usually to clear your browser's site data for this page — see Privacy for the exact steps.

For parents and teachers

• Parents and guardians — the plain-language notice written for you is at Dino Munch for parents and guardians. It explains what the game does and what, if anything, it collects.
• Teachers — the game is aligned to CAPS Natural Sciences and Technology Grade 4-B. Every one of the 60 facts is listed with its workbook chapter and page in Sources and attribution, along with an honest note about where the game departs from the book.
• Classroom use — the game is free to play during development, needs no installation and works on a phone, tablet, laptop or desktop. It currently has no in-game purchases. If your school needs a written summary for a parent meeting, the parents' notice prints cleanly on one or two pages.

How quickly we reply

We aim to reply within five working days. We are a small project run by one operator, so a longer delay is sometimes realistic over school holidays or public holidays. If it has been more than five working days, it is entirely reasonable to send a short follow-up.

We answer in English. If you would find it easier in Afrikaans or isiZulu, please say so in your message and we will do our best.

Operator details

These pages describe the operator of Dino Munch. Fields that are not yet confirmed are shown as clearly marked placeholders and must be completed before the site is used commercially or in a school.

Until those placeholders are replaced, please use email. We publish no postal address and no telephone number yet, and we would rather leave the field visibly empty than publish a wrong one.

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Related pages

• Privacy policy — what is stored, and how optional analytics works.
• For parents and guardians — the same ground in plain language.
• Terms of use — the rules for using and sharing the game.
• Sources and attribution — the workbook, its licence and the fact-by-fact mapping.